Our FirstStep Street Outreach program offers life-saving alternatives to unsheltered homeless men and women who are affected by substance use disorders, mental illness and medical complications associated with life on the streets. FirstStep staff engage homeless people where they are in the community, and build trusting relationships. The goal is to promote human dignity and connect people with the services they need and save a life today so that recovery is possible tomorrow.
Through a combination of foot teams and mobile teams in vans, our staff travel to known Cambridge and Somerville (and other local communities’) spots with high concentrations of homeless individuals— including business districts, subway stations, parks, meal programs, and drop-in centers—seeking unsheltered men and women who may need help. The staff offers these individuals access to emergency medical and psychiatric care, meal programs, shelters, addiction treatment, resources for victims of domestic violence, and daytime drop-in and social service centers. Our FirstStep team members are also trained in overdose prevention and Naloxone administration, and are able to administer this lifesaving treatment to individuals in crisis.
FirstStep staff responds to calls from members of the public, business owners, hospitals, and the police when these community members encounter homeless individuals who appear to be in need of assistance. Street outreach plays a critical role in ensuring the safety of the community and providing less expensive alternatives to police stations and hospitals.
Learn More / Contact Info
To contact a member of the FirstStep team, please call 617-592-6895