Overcoming challenges together.
2022 Annual Report
What We Do
Developmental Services
Bay Cove’s Developmental Services offers community-based residential, day and employment supports to individuals with intellectual and developmental disabilities, and their families, offering supports that foster each person’s independence, wellness, and community integration. As individuals age, our services adapt to address their evolving needs.
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Our Family Support Services help keep families together by assisting them in identifying and addressing the unique challenges that come from caring for a family member with an intellectual or developmental disability in the home. Parent Support services allow moms and dads to consult with other parents of children with disabilities, receive one-on-one support from a Parent Partner; and gain access to helpful resources.
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In our Individual Supports, Bay Cove staff work with individuals to achieve and sustain independence in their home and community, and address their changing needs over time. Each individual partners with a staff member who assists them with everyday, practical activities such as budgeting, shopping, and taking care of and keeping their apartment.
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Bay Cove group residences are based in communities in and around Boston, where our staff members support many individuals with specialized medical and behavioral needs. Every home is unique, reflecting the choices, interests, and needs of housemates.
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Our array of day services includes a medically-intensive day habilitation program that promotes participants’ health and socialization, as well as the development of skills geared toward helping individuals achieve greater autonomy; employment training programs; and community-based day supports that offer individuals planned, coordinated and goal-oriented activities designed to develop and improve community integration and independence.
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Early Intervention (EI) Services promote the physical, mental and emotional development of children, and offer parents and family members the supports they need to help their children thrive and succeed as they reach developmental milestones.
Our Early Intervention (EI) program serves children under three years of age who are developmentally delayed, have a known disabling condition, or who are at risk of developmental delays due to biological or environmental factors. Services are typically provided in the children’s homes, in the community and at Bay Cove’s EI program site, the Daniel C. Boynton Child Development Center.
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In 2020, Bay Cove entered into partnership with Growthways Inc. of Brockton, a non-profit organization whose mission is to provide community integrated programs for adults with intellectual and developmental disabilities. Growthways provides education, training, advocacy, and support services to adults with intellectual disabilities in the Greater Brockton area.
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Click here to visit the Developmental Services section on the Bay Cove website.
Housing & Homeless Services
Across our agency, Bay Cove serves many people experiencing homelessness. Our Homeless Services provide vital specialized resources to unsheltered individuals throughout Metro Boston, connecting our most vulnerable neighbors with life-saving resources while helping many secure, and transition into, permanent housing.
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These shelters serve as key components of Metro Boston’s continuum of care for adults experiencing homelessness, including a drop-in Night Center in downtown Boston; our Albany Street Shelter, Cambridge Warming Center and Transition Wellness Center, all located in Cambridge; and our day shelter, the Cardinal Medeiros Center, in Dorchester.
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Our street outreach team in Cambridge provides material support to unsheltered individuals and serves as a gateway, connecting them with life-saving services.
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Transitional and permanent supported housing, including specialized housing for seniors experiencing homelessness.
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This project is designed to intervene and mediate between landlords and individuals with disabilities who are at risk of eviction, before they become homeless.
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Click here to visit the Housing and Homeless Services section on Bay Cove’s website.
First Step on the frontlines
The CASPAR First Step Street Outreach Team works to mitigate the harms of homelessness and substance use disorder by bringing lifesaving services directly to unsheltered people. While the Street Outreach Team is distributing meals, water, coats, shoes/boots and other vitally important items, they are getting to know each person and their needs.
This work to bring about change for the people we serve does not happen quickly—the Street Outreach Team often needs to show up with help every day for weeks or months before they become a trusted presence in the lives of unsheltered people. Only when trust is established can the Street Outreach Team make deeper inquiries about the circumstances of each person’s life, and work to systematically remove barriers to recovery and permanent housing.
Mental Health Services
Bay Cove provides a comprehensive array of Mental Health Services designed to help people with serious mental illness build fuller and richer lives. We work with each person to engage them in accessing meaningful connections with others, as well as employment, treatment, crisis services, housing, and rehabilitative opportunities that enhance their stability, wellness and personal recovery.
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Our Adult Community Clinical Services are comprehensive, clinically focused services anchored by a multi-disciplinary team that provides coverage 24/7/365, including clinical interventions, staff support in Bay Cove’s Mental Health group residences, and peer and family support.
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PACT (a Program for Assertive Community Treatment) offers intensive coordinated services for individuals diagnosed with serious mental health conditions. Services are delivered by an integrated, multidisciplinary team, providing comprehensive community-based treatment and supports for individuals living in the community, and are responsive to the changing needs of individuals served.
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Bay Cove’s Emergency psychiatric evaluations and diversionary services are offered throughout Metro Boston, the Fall River area, and on Cape Cod, and provide 24/7 mental health crisis intervention to individuals of all ages in the community, in hospital emergency departments and in schools.
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Our MH clubhouses—Center Club and Transitions of Boston— are dedicated to the principles of self-help, peer support and empowerment. Clubhouses offer a safe and supportive environment in which members can work at their own pace towards rewarding employment, education, decent and affordable housing, a social life, overall well-being and full community integration.
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Our peer led recovery supports feature trained Certified Peer Specialists—individuals with lived experience providing a wide range of direct supports to those we serve.
Our Recovery Learning Center is open to the public, and there are no prerequisites to take part in our services aside from self-identifying as having mental health issues and/or cognitive impairments. The program encourages individuals from all backgrounds and life experiences to come to share their perspective on recovery.
And, the Recovery Education and Learning (REAL) Program supports individuals with lived experience who are interested in becoming Certified Peer Specialists (CPS) or Mental Health Providers by providing Peer Support and Direct Care Training, as well as offering opportunities to put these new skills into practical use through paid internships.
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Our Certified Community Behavioral Health Clinic (CCBHC) is a multidisciplinary team which aims to support people from all different backgrounds with navigating the complexities of behavioral and physical health services in the Boston area. We offer CCBHC members access to a robust continuum of integrated services that align with their own identified goals and needs.
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Click here to visit the Mental Health Services section on Bay Cove’s website.
Addiction Services
Bay Cove’s Addiction Services provide a continuum of care that offers effective treatments individually tailored to each person. Wherever an individual is in their battle with substance use disorder, our services are designed to support their developing recovery skills and journey to improved health and life.
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Acute detoxification treatment and clinical stabilization services in Boston.
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for men and women in Somerville and Cambridge, including ones for specialized populations.
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Operated by CASPAR (Cambridge and Somerville Programs for Addiction Recovery) for adults experiencing homelessness and struggling with active substance use disorder. Our Emergency Services Center (ESC) and Transitional Wellness Center (TWC) are shelters that accept homeless men and women who are actively using drugs and alcohol, and help connect guests with medical and mental health care, nutritious meals, personal hygiene supplies, clean clothes, counseling and case management, as well as access to employment, housing, and treatment referrals.
Also, our First Step Street Outreach program offers life-saving alternatives to unsheltered homeless men and women who are affected by substance use disorders, mental illness and medical complications associated with life on the streets.
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Outpatient medication assisted treatment and counseling for substance use disorder in Boston.
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The Mirasol Center for Healing (MCH) is an innovative, trauma-responsive program for adults who identify as female, who struggle with the challenges associated with substance use disorder (SUD) and homelessness. Part shelter, part respite, part addiction treatment program, Mirasol offers a menu of harm reduction and substance use services to women who are homeless and live unsheltered in the “Mass & Cass” area of Boston. Mirasol is intended to be a space where women feel safe from the rigors of the street.
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Click here to visit the Addiction Services section on Bay Cove’s website.